Terms & conditions

BT Business Circle Complete

Reasonable Use Policy

Our reasonable business use policy - unlimited voice calls, unlimited SMS and unlimited data described on these pages are available on the basis of reasonable business use which is expected to be:

i) for voice calls - below 10,000 minutes per month per connection;

ii) for SMS - below 3,000 texts per month per connection;

iii) for Blackberry Internet Service (with or without Satellite Navigation) and BT Office Anywhere data - up to 100 MB of data per month per connection. This includes the 3MB data provided with standard BT Talk Time or Business Circle Complete.

We will monitor your usage of the Service. If your usage exceeds the above reasonable business use parameters in any month we may ask you to moderate your usage. If you fail to do so, we may suspend or terminate the Agreement or move you to a more suitable tariff.

We reserve the right to modify the above classification of reasonable business use on 28 days written notice.

New Regulations Applied to the selling of Mobile Telephony Services

Ofcom, the Communications Regulator, has created new regulations to reduce the incidence of mis-selling of Mobile Telephony Services. The aim of the regulation is to ensure that customers are aware of the nature of their purchase and the relevant charges and terms and conditions, so at the point of buying a service they are making an informed decision.

As a seller of mobile services BT is obliged to provide information relating to the requirements to its customers.

The regulation, General Condition 23, came into force on 16th September 2009. The General Condition can be found on these links (see page 139 of 164 of the pdf)

http://www.ofcom.org.uk/consult/condocs/mobmisselling/statement/ and http://www.ofcom.org.uk/consult/condocs/mobmisselling/statement/statement.pdf.

If you would like a copy of the General Condition, please contact BT Business Customer Service on 0800 800 152.