A range of calling features which allow you to really make the most of your phone system. Make sure that you never miss a call with our range of messaging, call diversion and caller identity products.
Call diversion:
- Smart Divert
- Caller Re-direct
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Caller identity:
- Calling Line Identity
- Presentation Number
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With our call answering services you need never miss a call again. Call Minder is BT's enhanced answering service that gives you peace of mind, knowing that your messages are being retrieved and will be ready for you when you need them.
BT Call Minder - voice messaging service consisting of one mailbox.
BT Call Minder Extensions - voice messaging service consisting of nine mailboxes.
BT Call Minder Premier - voice and fax messaging service consisting of five mailboxes and offers customers the option to rent additional mailboxes up to a total of nine.
BT 1571 - free answering service that will take your messages. You can personalise your greeting and receive SMS alerts when a message is received.
All our answering services are versatile because you can listen to your messages wherever you are in the UK and keep in touch when you're out of the office or on the move.
See a comparison of our answering services
Wherever you're working, our call re-direct services mean you can be reached wherever you are. You will always be there to take that important call.
Smart Divert
With BT Smart Divert you can be reached by a single contact number. It diverts incoming calls to most contact numbers - so customers can always get through, even to most overseas locations.
- Flexible system - it's easy to change the contact number
- Security PIN number ensures you stay in control
- Smart Divert Pack options give you real flexibility
- Activate or deactivate Smart Divert remotely at any time
You'll need:
- Digital exchange
- Tone-dialling telephone
- PSTN line
Caller Re-direct
With Caller Redirect, you don't have to worry about losing calls because you've changed your premises, or expanded to bigger offices. Callers will be made aware of your new telephone number by this message: The number called has been changed to [new number].
- Callers to your old number will be told your new number
- Call Redirect offers a quick way to advise regular callers of your new phone number and ensures that "ad hoc" callers are advised of your new phone number over time
- Gives you peace of mind when moving address or making other business changes
- The Call Redirect service is automatic and available 24 hours a day, 7 days a week
Want to know who's calling? Or let people see you are calling them. With our caller identity services you can identify the caller or let the person at the other end know you are calling them.
Calling Line Identity
- Allows you to identify the caller before answering
- Helps you greet the customer in the correct manner
- Links with Computer Telephony Integration
Presentation Number
A specific phone number which is presented whenever you dial out, which enables you to get through to customers who block anonymous calls, and makes it easy for people to call you back.
Premium Calling Features
